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A system that's served the business well for years can still become the thing holding it back - modernizing it doesn't always mean starting over.
Replacing an old system entirely is rarely the first option worth considering - it's usually the most expensive and riskiest one. Modernization starts with understanding what the current system actually does before deciding what needs to change.
That understanding is genuinely hard to come by, which is why it gets skipped. A system that has run a business for a decade encodes a decade of decisions, most of them undocumented, several of them still load-bearing.
The system does what the business needs now, with its history intact — reached by auditing what is there and changing what has to change, rather than starting again and hoping.
The parts of the old system that still work are kept; the parts that don't are replaced or brought forward, based on an actual audit rather than a guess.
These are ordered by cost and risk, lowest first. Most engagements end up as a combination rather than one of them.
Modernization projects fail in predictable ways. Each of these is a line in the plan rather than something discovered later.
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